Reena J Alog

Clinical Operations Manager @Invitae

San Francisco, CA, US

Manages team of up to 18 staff members, including hiring with a focus in diversity, equity, and inclusion, conducting periodic training to maximize overall productivity, and keeping staff engaged by providing career and skill building- Analyzes workflows and identifies team needs to ensure staff have sufficient resources and clear goals by developing standard operating procedures (SOPs) and hosting regular training sessions- Communicates regularly with the Billing, Lab, and Client Support teams to investigate and resolve problems that delay patient results- Strategizes with development teams and third party vendors to implement improvements to external client user interfaces and increase staff productivity

San Jose State University

Minor

San Jose State University

Bachelor of Science (B.S.)