Reema Chila

About Reema Chila

Dynamic and results-oriented Program Manager with extensive experience of nearly 8 years in driving strategic initiatives and managing complex projects within the telecommunications and technology sectors. Skilled in accelerating sales, optimizing operations, and enhancing customer satisfaction through innovative solutions. Proficient in stakeholder alignment, program evaluation, and performance optimization to achieve organizational goals. Demonstrated ability to lead cross-functional teams and foster collaboration to drive business growth and success. Expertise in driving program activation, adoption, and optimization to meet company objectives effectively. Strong background in resolving operational challenges and implementing process improvements for enhanced efficiency. Results-oriented approach with a focus on delivering tangible outcomes and driving continuous improvement. Exceptional communication, leadership, presentation and problem-solving skills, capable of influencing stakeholders at all levels of the organization. Armed with solid academic foundation; holds Master of Science in Telecommunication Systems Management from Northeastern University, Boston.

Experience

1. Program Manager - Asia Pacific Japan and China

   Cisco

   Sep 2021 — Present · Mumbai, IN

   Led programs that influence Systems Engineers (SEs) or technical sellers across Asia Pacific Japan & China (APJC) region.• Drove an incentive program that generated $117M net new bookings over 2 quarters on targeted strategic technologies.• Align stakeholders & leaders across the sales engineering team to develop & execute a consistent approach to enabling and building capability for the SE community• Drove awareness, activation, and adoption of programs across the region and orchestrate • Engaged with SE leadership to evaluate the impact of programs and how to further optimize program mechanics to meet company goals• Analyzed and tracked program performance and provide improvement recommendations to adjust course on programs/initiatives as required• Served as operations lead for Service Provider SE team to drive business and improve adoption of regional initiatives• Served as escalation point for the APJC region in global forums and find timely resolution of such matters• Drove the execution model through communities of interest, standard methodology sharing, and knowledge transfer• Identified metrics, develop & generate reports to track key business indicators for executive and front-line management teams

Education

• Vidyalankar Institute Of Technology

  Bachelor of Engineering (BE), Electronics and Telecommunication

  2007 — 2011

• Northeastern University

  Master's degree, Telecommunication Systems Management

  2012 — 2014

Skills

• Ip
• Ipv6
• Packet Tracer
• Bgp
• Team Management
• C++
• Voip
• Http
• Windows
• Tcp/Ip
• Powerpoint
• Rfp
• Microsoft Excel
• Telecommunications
• Ipv4
• Sip
• Gsm
• Data Network
• Ss7
• Networking
• Mpls Vpn
• Management
• Voice Over Ip (Voip)
• Wireshark
• Mysql
• Lte
• Microsoft Office
• Rip
• Rtp
• Presales
• Udp
• Vlan
• Ospf
• Java
• Sip Trunking
• Ubuntu
• Project Management
• Gprs