Reed Hatfield
Customer Success Critical Accounts and Rev@Risk
- Role
- Customer Success Critical Accounts & Rev Risk at Black Duck
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Reed Hatfield
Experienced Manager with over 20 years experience in the Telecommunications / High-Tech industry. Trusted Customer Advocate, Strong at selling Fortune 500 experience, Works closely with Executives Trainer and Facilitator, Excellent public speaker Ability to get things done, Exceptional problem solver & Change Agent
Experience
Customer Success Critical Accounts & Rev Risk
Oct 2024 — Present · Raleigh, NC, US
Led a team in a B2B Software / SaaS environment focused on Reducing Risk and Driving retention. Established Critical Accounts Program to address Technical, Relationship and Commercial issues impacting strategic customers and ACV retention
Education
University of Phoenix
BS/BA, Business
2005 — 2007
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