Redwan Khan

Business Analyst @Advansoft International, Inc

Chicago, IL, US

Led and coordinated complex IT and analytics projects across digital, print, and social channels, aligning stakeholder requirements with technical teams and business objectives. • Facilitated detailed requirements gathering sessions with internal and external stakeholders, translating business needs into user stories, process flow diagrams, and functional specifications. • Conducted root cause analysis on operational inefficiencies using SQL and Power BI, identifying bottlenecks and proposing actionable solutions to optimize business workflows and reduce turnaround times. • Collaborated with developers, QA teams, and product owners in Agile ceremonies (sprint planning, reviews, retrospectives) to ensure effective delivery and alignment with roadmap objectives. • Designed and maintained KPI dashboards using Power BI and Excel to track project performance, resource utilization, and success metrics, enabling data-driven decision-making and continuous improvement. • Created and documented Standard Operating Procedures (SOPs), current state vs. future state models, and change management plans to support smooth adoption of new systems and processes. • Managed project scope, risk, and timelines across multiple workstreams; proactively resolved blockers to keep projects on track and aligned with strategic business goals.

Osmania University, Hyderabad

Bachelor of Engineering - BE

Trine University

Master's degree