Reddzl Tuano
Salesforce Solution Architect | 13x Salesforce Certified | Air Force Veteran | Field Service Lightning Certified & Specialist
- Role
- Salesforce Solution Architect at Forefront
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Reddzl Tuano
Salesforce Solution Architect with deep expertise in Sales Cloud, Service Cloud, and Field Service Lightning (FSL), helping enterprise organizations transform their customer and field service operations. With hands-on experience leading complex end-to-end implementations, I specialize in system architecture, cross-cloud integration, and solution design that scale. Currently, today I am the Salesforce field service lightning specialist for my company. I bring over 10 years of experience as an Air Force veteran, and tech professional translating business needs into technical solutions, working closely with product owners, developers, and stakeholders to align architecture with business strategy. My background includes API and middleware integrations, process automation, data model design, and Lightning Experience customization.I\'ve led projects in both Agile and hybrid environments, architected solutions across multi-org and multi-region deployments, and collaborated with cross-functional teams on system migrations, custom development, and platform governance.Key strengths:Salesforce Sales Cloud, Service Cloud, and Field Service Lightning (FSL)Technical architecture and scalable solution designSystem and API integrations (REST/SOAP, middleware, external platforms)Enterprise implementations and cross-cloud orchestrationBusiness process optimization and field service automationStakeholder alignment and technical team leadership
Experience
Salesforce Solution Architect
Jan 2026 — Present · Pittsburgh, PA, US
Education
University of Maryland Baltimore County
Bachelor's degree, Computer Science
2019 — 2021
Community College of the Air Force
Associates of Applied Science, Computer Science
2014 — 2019
University of California, Berkeley
Computer Science Certificate , Computer Science
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