Reda Echham
Consultant @Manhattan Associates
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WORK HISTORY
Consultant @Manhattan Associates
Paris, FR
Served as functional consultant and point of contact for the deployment and production support of Manhattan Active Warehouse Management (WMS) for major clients in France and the UK- Implementation support: Participated in the design, configuration, customization, and testing (unit & integration) of WMS across several warehouses- Go-live & production: Provided on-site production support during go-lives, ensuring smooth operational transitions and issue resolution- Client engagement: Supported client communications, coordinated issue tracking, and assisted client teams throughout configuration and testing activities- Business process optimization: Contributed to design workshops, prepared functional specifications, and helped improve inbound/outbound warehouse flows- Operations & tools: Managed client support (resolved tickets under SLA commitments) and worked with Jira, ServiceNow, Salesforce, Postman, BI, Kibana, and Grafana- Team contribution: Participated in training, mentoring, and knowledge sharing within Manhattan to support both junior and senior resources.
EDUCATION
Faculte Des Sciences Hassan 2
Deug , Mathématiques appliquées
CentraleSupélec
Design And System Science
Ecole Centrale Casablanca
Élève Ingénieur généraliste
ABOUT REDA ECHHAM
Consultant at Manhattan Associates | CentraleSupélec
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