Rebekah Knapp
Experience Consultant at AT&T | MSU MS Customer Experience Management 2025
- Role
- Principal Cx & Employee Engagement Strategist at AT&T
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Rebekah Knapp
Transforming Customer & Employee Experiences with Data-Driven Insights As a CX…
Experience
Principal Cx & Employee Engagement Strategist
Oct 2023 — Present · Dallas, TX, US
Education
Michigan State University
MS Customer Experience Management, Business, Management, Marketing, and Related Support Services
Improving Enterprises
Professional Scrum Master I, Agile Scrum
2012 — 2012
Tarrant County College
Associate of Arts (A.A.), Music
1990 — 1992
CX University
Customer Experience
North Central Texas College
Organizational Leadership
2013 — 2013
The University of Texas at Arlington
Bachelor of Business Administration - BBA, Marketing
Skills
- Process Improvement
- Agile Methodologies
- Management
- Business Development
- SEO
- Business Analysis
- Telecommunications
- Product Development
- Strategic Planning
- User Interface Design
- Sem
- Social Media Marketing
- Microsoft Excel
- Cross-Functional Team Leadership
- User Experience
- Marketing Strategy
- Consulting
- Web Analytics
- Product Management
- Integration
- Sdlc
- Analytics
- Product Marketing
- Sales
- Online Advertising
- User Experience Design
- Online Marketing
- User Experience Testing
- Crm
- Project Management
- E-Commerce SEO
- Advertising
- Email Marketing
- Program Management
- Lead Generation
- Vendor Management
- Competitive Analysis
- Marketing
- Mobile Devices
- Market Research
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