Rebekah W.

About Rebekah W.

I’m a Platform Owner with 15+ years of experience stabilizing Salesforce, Dynamics, and enterprise SaaS platforms in healthcare and B2B environments.My focus is on owning systems long-term, ensuring integrations work reliably, data flows are trusted, and platforms continue to support evolving business needs after go-live. I specialize in native integrations, API-based data flows, and post-implementation recovery for complex environments.I partner closely with business and technical stakeholders to translate requirements into stable, scalable solutions that reduce risk, improve adoption, and support measurable outcomes. My approach emphasizes clarity, documentation, and sustainable delivery so teams can rely on their platforms without ongoing disruption.

Experience

1. Onboarding Specialist

   Trivalence

   Feb 2026 — Present · Vancouver, WA, US

   Guide customers through a structured, high-touch implementation experience at Trivalence. • Conduct workflow discovery and platform configuration to ensure seamless transitions. • Coordinate projects and provided user training to maximize platform value. • Focused on modernizing non-acute healthcare operations, ensuring customer satisfaction throughout the onboarding journey.

Education

• SANS Technology Institute

  GISF

  2021

• The College of St. Scholastica

  Project Management

Skills

• Medicaid
• Process Improvement
• Certified Ahima Icd-10cm/Pcs Trainer
• Healthcare Information Technology
• Certified Professional Coder (Cpc) Through Aapc
• Customer Experience
• Physicians
• Hospitals
• Medical Billing
• Healthcare Management
• Epic Systems
• Emr
• Healthcare Consulting
• Hl7
• Revenue Cycle
• Ehr
• Software Implementation
• Informatics
• Medicare
• Healthcare
• Health Insurance
• Managed Care
• Account Management
• Healthcare Industry
• Project Management