Rebekah Webb

Office Administrator Code Enforcement @Clearnetworx

US

Handle incoming and outgoing communications, including emails, phone calls, and letters from Homeowners, Vendors and the HOA Board of Directors.• Scheduling meetings, preparing agendas, and recording meeting minutes for the HOA board, community in compliance with CCIOA State Law.• Managing the HOA’s database in Buildium, including resident contact information and community records such as Invoices and Vendor Payments.• Daily maintenance of the HOA Website information such as Annual Meetings, Announcements for the Homeowners and Insurance Information. • Facilitate payment transactions from HOA/COA Owners over the phone and through email communication. • Monitoring and inspecting properties within the community for violations of HOA rules, building codes, and local ordinances (e.g, unkempt lawns, unauthorized parking, exterior modifications)• Issuing violation notices and follow-up communication to homeowners who are out of compliance as per the CC & R’s and Policies in place.• Assisting the board in updating or enforcing community rules and regulations as needed. Educate residents on HOA policies and enforce compliance when necessary.• Facilitating mediation or conflict resolution between homeowners in dispute over violations.• Liaising with contractors for repairs or maintenance tasks related to code enforcement, such as landscaping or waste removal. • Professionally communicate with vendors via email and phone to request updated Certificates of Insurance (COI), ensure compliance with HOA requirements, and onboard new vendors.• Collaborate with vendors to set up Electronic Funds Transfer payments for seamless transaction processing.• Monitor and follow up on outstanding documentation to maintain vendor compliance and avoid payment delays.• Conduct and coordinate sprinkler and Fire Alarm inspections to ensure community areas and facilities meet standards.• Ensuring work is completed on time and according to HOA standards of operation.