Rebecca Medicine Eagle

Idhw - Resources & Services Navigator @State of Idaho

Coeur d\'Alene, ID, US

As a Region 1 Resources and Services Navigator for Northern Idaho, I engage with clients to identify individual and family strengths while determining areas of needs through skillful interviewing techniques. I provide appropriate information, referral and diversion to community resources to meet identified needs and assist with leveraging both internal and external agency resources. I schedule and conduct family assessments, gather collateral information as needed for processing applications and provide inter interim (short-term) case management to facilitate client access to available supportive services. I collaborate with Self-Reliance, Child Support, and Child Protection teams and take action to reduce risk to client by making appropriate referrals. I develop interim case plan and work with participants to ensure financial sustainability goals are met. I introduce and educate families on department services and community resources, explain the assessment process in a comprehensive manner and notify participants of their program rights and responsibilities. Furthermore, I assist and support families in the identification of needs, completion of applications, development of service goals, and the overall assessment process. I continut to refer cases to cross-program teams for development of an integrated service plan and ongoing case management while serving as a liaison for client and community partner collaboration.

American Military University

Certified Emergency and Disaster Manager, Crisis/Emergency/Disaster Management

North Idaho College

Administrative Office Management Technology