Rebecca Dillard

Branch Manager @Labor Finders

Responsible for the effective management and profitable operation of a staffing office. I am entrepreneurial-minded and able to perform/succeed in a fast-paced, ever-changing work environment and possess exceptional customer service & leadership skills. PRIMARY FUNCTIONS & RESPONSIBILITIES: Provide overall supervision and counsel to branch office staff Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction Troubleshoot and resolve problems or complaints of temporary associates, as well as, customers and other personnel Review all financial and general management reports; implement bill/pay structure to ensure a proper gross profit level Process and assist with claims as directed by the Unemployment and Workers’ Compensation Departments