Rebecca Havekost
Experience Research Lead | Customer Experience | Innovation & Product Development
- Role
- Vice President - Experience Research and Insights at Mastercard
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Rebecca Havekost
As a seasoned user experience leader, I drive user-centered research that delivers actionable insights to uncover opportunities and de-risk product innovations and enhancements. Leading a global team, I partner across functions (and time zones) to ensure our research shapes strategic and design decisions that directly align with B2B2C business objectives and customer needs. By continuously championing the voice of the customer, I ensure we\'re not just designing the right solutions, but designing them the right way. With a blend of process-driven consistency and creative problem-solving, I thrive in adapting to evolving needs and challenges while maintaining focus on delivering long-term impact.
Experience
Vice President - Experience Research and Insights
Feb 2021 — Present · New York, NY, US
Education
American Academy of Art
Associates
University of Colorado at Boulder
Bachelor of Fine Arts (BFA)
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