Rebecca Fiorentino
Director of Client Services
- Role
- Director of E-builder Services at Avicado
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Rebecca Fiorentino
I\'m the Director of Client Services at Avicado, where I lead a growing team of nearly 40 professionals delivering strategic support, implementation, and optimization services for capital project owners across North America.With over a decade of experience in project management and construction technology, I’m passionate about creating structure in complex environments, building strong client partnerships, and driving value through scalable, tech-enabled solutions.At Avicado, I’ve helped evolve our e-Builder service line into a high-performing team supporting clients across transit, higher ed, healthcare, and beyond. We deliver full-service support, from system implementations to ongoing enhancements, helping clients maximize ROI on their capital planning platforms.Previously, I served as a Managing Consultant, leading a six-person team that supported the Chicago Transit Authority (CTA) for four years, improving project controls and system utilization. Before that, I worked as a Project Controls Specialist at Arcadis, supporting the City of Chicago Department of Water Management.I thrive on challenges, take pride in team development, and bring a calm, strategic lens to complex initiatives. My mission is to help organizations unlock the full potential of their technology, and their people!
Experience
Director of E-builder Services
May 2024 — Present · Miami, FL, US
Lead a high-performing service line, delivering industry-leading solutions to clientsDirect and mentor a team of Consultants and Managers, fostering professional growth and operational excellence- Collaborate effectively with cross-functional teams, clients, and vendors to ensure seamless project execution- Cultivate strong relationships with construction technology stakeholders, enhancing business development and client satisfaction
Education
Saint Mary's University of Minnesota
Bachelor's degree, Public Relations, Advertising, and Applied Communication
2004 — 2008
DePaul University
Master's degree, Journalism
2008 — 2010
Skills
- Journalism
- Reporting
- Social Media Marketing
- Marketing Communications
- Proposal Writing
- Company Newsletters
- Newsletter Production
- Public Relations
- Social Media
- Contract Management
- Web Content
- Storytelling
- Editing
- Publications
- Project Planning
- Newspapers
- Writing
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