Becky Driscoll
Digital Customer Success Leader
- Role
- Sr Director, Digital Customer Success at Anaconda
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Becky Driscoll
As the Global Head of Digital Customer Success at CircleCI, I lead a team of Technical Success Managers and our Global Digital Customer Success Strategy to drive value and outcomes that support thousands of customers across the world who use the platform. Over the past 6 years I have built our digital customer success strategy in driving customer retention, satisfaction, and advocacy. I have also led new operational customer success tool transition and implementation.My core competencies include sales, customer health and retention strategy, management, business development, and operational process efficiency. I have a MBA in Business Strategy from San Francisco State University, College of Business, where I learned how to apply strategic thinking and analytical skills to solve complex business problems and create value for stakeholders. I am passionate about helping customers achieve their goals and optimize their outcomes, and I am always looking for new ways to innovate and improve our customer success processes and practices.
Experience
Sr Director, Digital Customer Success
Jun 2025 — Present · San Francisco, CA, US
Education
Pepperdine University
Telecommunications/Production, French Language
San Francisco State University, Lam Family College of Business
MBA, Business Strategy
Skills
- Sales
- Social Networking
- Lead Generation
- Customer Service
- Crm
- Leadership
- Strategy
- B2b
- Social Media Marketing
- Marketing
- Social Selling
- Public Speaking
- Team Leadership
- Event Planning
- Business Development
- Salesforce.com
- Management
- Demand Generation
- Marketing Strategy
- Marketing Automation
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