Rebecca Difede
Senior IT Department Manager
- Role
- Senior Information Technology Manager at Approachable Systems
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Rebecca Difede
Formerly a multi-industry database management specialist, I pivoted to IT to follow my passion for improving technical support via improving the user experience. With experience supporting teams of over 200 users in both the internal and MSP spaces, my support style combines white glove service with an emphasis on efficiency and proactive issue prevention. I live to learn and am always searching for new ways to better assist my end users.
Experience
Senior Information Technology Manager
Dec 2024 — Present · Annapolis, MD, US
Education
American University
BA, Justice
2007 — 2011
General Assembly
Certificate of Completion, Web Development
2017 — 2017
American University
Bachelor of Arts - BA, Justice
Skills
- Database Management
- Jquery
- Community Outreach
- Editing
- Xtime
- Social Media
- Social Media Marketing
- Web Development
- Microsoft Excel
- Powerpoint
- React Native
- Javascript
- Node.js
- Express.js
- Customer Service
- Git
- Public Policy
- Political Campaigns
- Public Relations
- Ruby on Rails
- Management
- React.js
- Wordpress
- Nonprofits
- Microsoft Office
- Spanish
- Github
- Political Science
- Fundraising
- Flexbox
- Social Networking
- Yardi Voyager
- Event Planning
- Property Management
- Microsoft Word
- Ruby
- Marketing
- Postgresql
- Html
- Raiser's Edge
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