Rebecca Caleb
Senior Vice President, Technology Executive - Cash Servicing and Merchant Operations Technology @Bank of America
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WORK HISTORY
Senior Vice President, Technology Executive - Cash Servicing and Merchant Operations Technology @Bank of America
TX, US
Head of Cash Servicing Technology which includes cash services to and from all Financial centers, ATMs and Commercial Cash Vaults across North America (Transactions, Exceptions, Forecasting and Transportation)- Leading Merchant Operations Technology supporting Merchant Onboarding, Merchant Fulfilment for Enterprise Merchant Operations, Small Business and Business Banking Clients- Driving Digital strategy and automation across Consumer Deposits, Wealth Banking and Transaction Services (Check, Cash, Credit Card)- Leading Cyber Resiliency efforts across core critical transaction services- Leading E2E Testing for Wealth Management Technology, Enterprise Transaction Services including Check, Consumer Deposits, Cash and Credit Card Technology- Developer Experience Excellence Champion- Banking and Lending Technology - Employee Engagement Champion- Executive Sponsor - Asian Leadership ERG, Advisory Board - Women in Technology and Operations, Women Leadership Coaching, Mentoring in North Texas Advisory
EDUCATION
University of Madras
Bachelor of Engineering, Computer Science
National Institute of Information Technology
Computer Programming
Northern Kentucky University
Master of Science, Management Information Systems (College of Business)
SKILLS
ABOUT REBECCA CALEB
Visionary and strategic Senior Leader in the Banking industry with over 20+ years of diverse expertise driving enterprise business capabilities by leading strategy across large-scale complex, multi-year technology and operations initiatives aligned to achieve company goals. Avid Technologist and Innovative Thought Leader transforming enterprise applications, infrastructure, data and analytics engineering, vendor management supporting digital strategy driving superior Client Experience and Operational Excellence.Proficient at launching, building multi-functional teams, directing enterprise IT operations aimed at simplification, automation, modernization and digital transformation through cutting-edge technologies including AI, Cloud, architecture refinement, scalable methodologies and systems.My passion is to enable business operations using technology, bring strategic growth mindset to drive digital innovation across challenging organizational boundaries, meeting aggressive operational excellence goals, enhancing productivity, applying technical skills combined with business expertise in fast paced dynamic environments. Instrumental in building numerous high performing teams across multiple global locations and empowering them to explore creative solutions within an established framework for accountability with proper guidance. Recognized for superior performance, stellar leadership by C-Level leaders, bringing onboard top talent and speaker at various internal and industry conferences. Created reimagining outcomes with Artificial Intelligence Forum for Senior Leaders. Global D&I Champion for Bank of America, Executive Sponsor for Women in Technology and Operations, Employee Networks, Board Advisor for Women in Technology and Operations, mentoring and coaching programs- Part of Dallas Regional Chamber - Innovation Task Force Areas of Expertise - IT Strategy & Leadership – Vision, Planning & Delivery of new technologies, Solutions Design Frameworks, Technology Roadmaps, Advisory Roles, Consulting- Applications Design and Delivery, Software Product Management, Architecture, Testing Automation strategy from ideation to release- Process Redesign Engineering & Automation- Regulatory Compliance- Scaled Agile (SAFe) and Waterfall methodologies- IT Portfolio Management, Risk & Governance - IT Budgeting/Forecasting/P&L- Stakeholder/Vendor Relationship Management- Cross functional Team Leadership & Team Building including Capacity Planning/IT Staffing- Business Continuity- Mentoring & Coaching- Opportunity and Inclusion
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