Rebecca-Amara Pann
Senior Manager, Customer Engagement Strategy and Operations @ServiceNow
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WORK HISTORY
Senior Manager, Customer Engagement Strategy and Operations @ServiceNow
Montreal, QC, CA
EDUCATION
Concordia University
Master’s Degree, Educational/Instructional Technology
Concordia University
Bachelor's degree, Psychology
SKILLS
ABOUT REBECCA-AMARA PANN
Rebecca-Amara is a trilingual advisor with 15 years of experience in sales, executive customer engagement, and technology strategy within various industries. She is recognized for her operational excellence, disciplined execution, and an innovative approach to sales cycles, project management, and delivery. Known for her executive presence and exceptional communication skills, Rebecca-Amara excels at building consensus among diverse stakeholders, influencing CxO-level audiences, and crafting compelling narratives that elevate customer engagement. She is passionate about understanding and fulfilling customer needs, with a problem-solving mindset and a focus on measurable outcomes. Her leadership roles at ServiceNow and Deloitte Canada highlight her ability to manage change, optimize processes, and drive innovation in dynamic environments.
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