Rebecca Wraight Assoc.
Uk Crew Leadership Manager @Qantas
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WORK HISTORY
Uk Crew Leadership Manager @Qantas
London, GB
EDUCATION
University of Liverpool
Bachelor's degree, Business Management
NEBOSH
HSE Certificate in Health and Safety Leadership Excellence, Health and Safety Leadership
CIPD Qualifications
CIPD Level 5 Human Resource Management Diploma
ABOUT REBECCA WRAIGHT ASSOC.
I specialise in building leadership capability and fostering engagement to deliver world-class service and operational excellence across the airline industry. With a proven track record in Customer Experience and HR business partnering, I lead initiatives that strengthen crew culture, align with strategic objectives, and enhance performance in highly dynamic environments.Key achievements include:Improved engagement scores by 15% through targeted leadership development programs.Negotiated industrial agreements impacting 200+ employees, ensuring operational stability and positive employee relations.Delivered learning and development programs with 95% completion rates, driving compliance and service excellence.Supported initiatives contributing to a 10% uplift in customer satisfaction scores across operations.I am passionate about influencing and collaborating whether with teams, industry partners, or suppliers, to drive continuous improvement and innovation across global aviation.
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