Rebecca Wills

Experience

1. Operations Manager

   Greystar

   Sep 2021 — Present

   Manages and supports the development and implementation of strategies, programs, and initiatives that drive operational excellence and standardization. •Writes underwriting proformas, market surveys and property budgets for new business across the Northeast using metric data analysis and years of operating experience. •Created and defined new processes and procedures for monitoring the operational excellence of the entire portfolio but also the division’s takeover of new assets. •Provides pre-development support and guidance to clients across New England. This includes floorplan review and feedback, operational procedure expertise, financial metrics for income and operating expenses, etc. •Manages and organizes due diligence procedures providing clients a comprehensive analysis upon completion. •Designated budget support expert and trainer leading divisional in-person and virtual trainings annually. •Captain of the “St. Jude Committee” for New England raising 115k in 2022 for St. Jude Children’s Hospital. •Strategized and implemented a comprehensive fundraising campaign which included rallying, organizing, and providing tools to the 400+ employees in New England. Organized two large scale fundraising events soliciting preferred vendors to donate funds to cover the expenses and the excess to be donated to St. Jude. •Created operational onboarding procedures for new employees and provides comprehensive training upon takeovers of new assets. •Supports the division to resolve service and performance level issues, provides input for process improvement, and develops strategic initiatives that enhance and grow the division.