Rebecca Wargo
VP Contact Center and Dispute Services at Wright-Patt Credit Union
- Role
- VP, Contact Center and Dispute Services at Wright-Patt Credit Union
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Rebecca Wargo
Contact Center professional with a demonstrated history of working in the banking and insurance industries. Skilled in Operations Management, Customer Service, Coaching, Strategic Planning, and Business Process Improvement.
Experience
VP, Contact Center and Dispute Services
Jun 2025 — Present · US
Education
Walden University
Bachelor of Science - BS
Sinclair Community College
Business Administration and Management, General
Walden University
Bachelor of Applied Science - BASc
Skills
- Call Centers
- Operations Management
- Performance Management
- Software Documentation
- Strategic Planning
- Business Analysis
- Vendor Management
- Call Center
- Cross-Functional Team Leadership
- Process Improvement
- Business Process Improvement
- Quality Assurance
- Team Leadership
- Leadership
- Customer Service
- Coaching
- Management
- Team Building
- Project Management
- Change Management
- Customer Satisfaction
- Training
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