Rebecca Underwood

About Rebecca Underwood

As a seasoned leader in enterprise transformation and strategic growth, I have dedicated nearly 15 years to driving large-scale initiatives that deliver measurable outcomes. My career has been defined by blending existing investments with emerging technologies, business development, championing process improvements, and utilizing data-driven decision-making to achieve impactful results.In my professional journey, I’ve successfully led revenue cycle transformation across major healthcare organizations, reducing costs, increasing efficiency, and driving revenue growth. Notable achievements include reducing accounts receivable by 20%, repurposing 22 FTEs through automation, and delivering multiple clients $100M+ in contingent benefits, driving my business segment to consistently achieve 20% growth for five years. I’ve cultivated strong relationships with executives and stakeholders, emphasizing vision, strategy, and collaboration.My leadership approach is rooted in empowering and inspiring cross-functional teams to achieve ambitious goals. I have extensive experience in building multi-year roadmaps, repeatable frameworks, scaling operations, and implementing innovative solutions that align with long-term organizational strategies. My expertise spans developing go-to-market strategies, program management, and budget ownership, always with a focus on expanding capabilities and ensuring operational excellence.I am committed to driving enterprise-wide transformations that blend strategic vision with hands-on execution, ensuring sustainable growth and innovation. I am a servant leader and a passionate mental health advocate, known for my warmth and kindness. Outside of my professional pursuits, I find joy and balance through yoga and kayaking, activities that allow me to recharge and foster meaningful connections with others.

Experience

1. Director of Healthcare Technology

   Huron

   Mar 2014 — Present · Ann Arbor, MI, US

   Delivered scalable solutions through data-driven decision-making, accelerating revenue growth and enabling my business segment to average 20% growth for five years- Spearheaded healthcare revenue cycle process improvement initiatives, blending current investments with automation and emerging technologies to achieve significant cost reductions via operational efficiency and excellence such as repurposing 22 FTEs- Exceeded individual annual sales targets by 5x through strategic business development and cultivating strong client stakeholder as well as internal relationships, consistently being ranked by Huron executives in the top 5% of leaders- Developed and executed multi-year transformation roadmaps and go-to-market strategies, created repeatable frameworks, and guided methodologies across 12+ functional areas aligning with organizational vision and ensuring sustainable expansion for long-term success- Led and inspired cross-functional teams, overseeing Agile program management and budget ownership to implement innovative solutions and scale operations effectively, delivering many clients $100M+ in contingent benefits- Recognized with Huron\'s Value Award for Collaboration, honoring exceptional partnership with offshore colleagues and leveraging international resources to enhance development, testing efficiency and cost-effectiveness across multiple enterprise-scale projects.

Education

• University of Michigan - Stephen M. Ross School of Business

  BBA

  2007 — 2010