Rebecca Suchon
Training Leader and Instructional Designer
- Role
- Training Manager and Senior Instructional Designer at Monogram Health
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Rebecca Suchon
Finally! A training professional who has experience in training leadership, live training presentations, and instructional design. With over ten years of experience, I bring a dynamic skill set that can adapt to your company’s fast-paced culture. I have led training programs for healthcare, sales, logistics, and call center teams. I am a fierce advocate for integrating new technologies into learning and development projects. Reach out today to find out how I can take your company’s training program into the AI age!
Experience
Training Manager and Senior Instructional Designer
Jan 2024 — Present · Tempe, AZ, US
Managed new hire training for 2 healthcare call centers; direct reports included 2 training supervisors and all operations employees during their first 4 weeks • Designed multimedia instructional materials and led training workshops for the all-company rollout of Salesforce. 85% of healthcare and operations employees surveyed felt confident using Salesforce after the workshops• Developed new hire training materials for the operations team that improved new hires’ speed to proficiency in their roles by 2 weeks. Over 95% of employees transitioned successfully from training classes to their new roles• Contributed to an industry-leading 35% patient engagement rate by training healthcare and operations employees’ sales skills using interactive workshops, roleplays, and gamified activities• Taught training supervisors the principles of instructional design and adult learning theory and reviewed their project designs; strong projects were added to the new hire training program• Created self-paced learning modules for all-company annual trainings on compliance, safety, healthcare laws, and HR initiatives; modules blended multimedia features from Articulate 360, Vyond, and Camtasia• Collaborated with SMEs and key stakeholders on cross-functional teams to uncover training needs. Recommended solutions and launched projects based on the outcomes of these collaborations• Provided stakeholders with progress updates, changed projects based on stakeholders’ feedback, and sent reports to stakeholders after projects launched• Evaluated live training classes and training modules using a combination of participant surveys, pre and post quizzes, and on-the-job performance reviews• Administered the company LMS by adding content, updating content, approving requests for changes and requests for access• Embraced the use of generative AI to create quizzes, PowerPoint visuals, presentation templates, and AI avatar videos
Education
Thomas Aquinas College
Bachelor of Arts - BA, Liberal Arts and Sciences, General Studies and Humanities
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.