Rebecca Stringer

User Researcher @Mercator Digital

London, GB
MOBILE NUMBERS
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WORK HISTORY

Nov 2024 — Present

User Researcher @Mercator Digital

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London, GB

Collaborate in multidisciplinary agile scrum teams to deliver high-quality digital services aligned with the Government’s Digital by Default Service Standard- Translate user data into actionable user stories in close partnership with Designers, BAs, and Developers to shape service direction and prototypes- Led a major behavioural insight project on the UK tax gap in the trades sector, informing HMRC’s strategic approach to non-compliance- Advised senior policymakers and department heads to improve how policy translates into service features, enhancing delivery workflows and internal communication- Embed behavioural insights into real-time policy and design decisions, influencing both strategic and operational outcomes

EDUCATION

2012 — 2016

University of Leeds

Bachelor’s Degree, Psychology International

2014 — 2015

Griffith University

Psychology International, BSc psychology

N/A

University of Oxford

MSc, Social Science of the Internet at the Oxford Internet Institute

SKILLS

Microsoft OfficeSalesCustomer ExperienceCommunicationPowerpointMicrosoft ExcelAlto SaxophoneDanceCustomer ServiceMicrosoft WordTeamworkMerchandisingLiteracyAdministrative AssistantsRetailViolaCustomer SatisfactionSurfingSocial MediaNumeracyTime Management

ABOUT REBECCA STRINGER

Central to my career is the intersection of research and technology, where I bridge…

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Rebecca Stringer — User Researcher at Mercator Digital in London, GB | Unifers