Rebecca Sage
Team Lead - Uki Service Customer Managers @Vestas
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WORK HISTORY
Team Lead - Uki Service Customer Managers @Vestas
Warrington, GB
Lead a team of Service Customer Managers across the UK and Ireland, ensuring high commercial standards• Foster a customer-centric mindset, driving value-added process improvements within Vestas• Implement strategic initiatives to enhance customer satisfaction• Collaborate with cross-functional teams to streamline operations
EDUCATION
University of Lancashire
Diploma of Management, Diploma in Management Studies (DMS)
University of Northampton
MBA, Business Administration, Management and Operations
University of the West of England
BA (Hons) Business Studies, Business and Management
ABOUT REBECCA SAGE
A Senior Leader with experience over many years in directing functions to improve customer journeys and drive business growth to achieve targets / KPIs. Strong leadership skills with a background in managing multi-site customer service operations and implementing industry best practices to optimise performance levels. Genuine passion for developing operational strategies in collaboration with business teams and channelling customer feedback for service improvements.
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