Rebecca Rye

Service Improvement Manager @Getronics

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Service Improvement Manager @Getronics

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Joined the Customer Experience Team as Service Improvement Manager to support and drive improvements identified from HappySignals.

SKILLS

Project ManagementIncident ManagementTeam ManagementMicrosoft OfficeCustomer ServiceIT OutsourcingLeadershipService DeliveryItilResource ManagementMicrosoft ExcelPeople ManagementManagementTime ManagementRequirements AnalysisIT Service ManagementTrainingLean ManagementOutsourcingIT StrategyMulti-Tasking

ABOUT REBECCA RYE

Highly motivated Management Lead who is very adaptable to continuous changes within a large organisation and focuses on client satisfaction and is a great multi-tasker. Organised, tenacious and takes pride in work. Outgoing and trusting personality, enabling a very good working relationship with colleagues and peers. Uses an adaptable approach to handle the needs of a diverse range of individuals. Quickly builds up trust with management to act and take ownership. Delivers a high standard of performance in a pressurised and fast paced working environment. Excellent communication skills. Flexible and thinks out of the box. Always looking to improve how we work and enjoys a challenge.

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Rebecca Rye — Service Improvement Manager at Getronics in Reading, GB | Unifers