Rebecca Roman
Strategic Program Leader | Driving SaaS Customer Success & Renewal Enablement for High-Growth Organizations
- Role
- Sr Readiness Manager, Customer Success at Atlassian
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Rebecca Roman
GTM Enablement Leader with over 15 years of experience in program management, customer success, and enablement within startups, high-growth organizations, and global market leaders. Proven track record of developing and delivering high-impact enablement strategies that drive sales and empower cross-functional teams. Skilled at creating and implementing training programs, playbooks, and solution presentations that bridge the gap between product marketing, sales, and technical teams. Adept at aligning enablement initiatives with business objectives, leveraging KPIs to measure program success, and staying ahead of industry trends to ensure competitive positioning.
Experience
Sr Readiness Manager, Customer Success
Jan 2025 — Present · Austin, TX, US
Education
Frostburg State University
Bachelor of Science, Education
Texas State University
Master of Business Administration (MBA)
Skills
- Product Management
- Program Management
- Interviews
- Leadership
- Teaching
- Problem Solving
- Saas
- Public Speaking
- Data Analysis
- Product Design
- Software Project Management
- Employee Training
- Agile & Waterfall Methodologies
- Business Analysis
- Mentoring
- K-12
- Agile Methodologies
- Management
- Event Planning
- Cross-Functional Team Leadership
- Start-Ups
- Higher Education
- Project Management
- Team Management
- Web Applications
- Training
- Salesforce.com
- Software Documentation
- User Stories
- Virtualization
- Recruiting
- Release Management
- Collaboration
- Requirements Gathering
- Curriculum Design
- Process Improvement
- Teachers
- Customer Service
- Assessment and Accreditation
- Cloud Computing
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