Rebecca Richman
Director, Enterprise Systems @Pantheon
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WORK HISTORY
Director, Enterprise Systems @Pantheon
San Francisco, CA, US
Led enterprise-wide digital transformation initiatives, optimizing go-to-market technology stack to drive scalable growth and operational efficiency.Key Achievements:• Cost Optimization: Reduced operational expenses by $600K+ annually through strategic vendor consolidation and contract renegotiation while expanding feature functionality• Revenue Growth: Accelerated customer acquisition through data-driven marketing automation and sales enablement tools, resulting in measurable revenue impact•Team Leadership: Built and managed high-performing cross-functional team of Business Analysts, Developers, and System Administrators using Agile methodologies•System Integration: Unified Salesforce as single source of truth for all customer data, improving data accuracy and sales efficiency•Enterprise Implementation: Led multi-year rollout of CPQ, NetSuite ERP, Zone Billing, and Ironclad CLM solutions•Customer Intelligence: Developed custom applications and integrations to analyze customer buying patterns, enabling targeted marketing campaigns and new sales strategies
EDUCATION
University of San Francisco
Masters of Science, Information Systems
Mills College
BA, Music Theory and History
ABOUT REBECCA RICHMAN
Results-driven Enterprise Systems Director with 20+ years of progressive experience in business systems optimization, digital transformation, and revenue operations. Proven track record of driving organizational growth through strategic technology implementations, process automation, and data-driven decision making. Expert in leading cross-functional teams, managing complex technology stacks, and delivering measurable ROI through innovative solutions. Strong background in change management, stakeholder engagement, and agile project delivery.Core Competencies: • Enterprise Systems Architecture & Integration • Revenue Operations & Go-To-Market Strategy • Business Process Optimization & Automation • Team Leadership & Cross-Functional Collaboration • Vendor Management & Contract Negotiation • Data Analytics & Business Intelligence • Customer Success & Retention Strategies • Agile Project Management & Scrum Methodology
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