Rebecca Richman
Director, Enterprise Systems @ Pantheon Platform | Transforming Go-To-Market Tech Stack for Growth
- Role
- Director, Enterprise Systems at Pantheon
- Location
- Santa Cruz, CA, US
- LinkedIn followers
- 500 followers
About Rebecca Richman
Results-driven Enterprise Systems Director with 20+ years of progressive experience in business systems optimization, digital transformation, and revenue operations. Proven track record of driving organizational growth through strategic technology implementations, process automation, and data-driven decision making. Expert in leading cross-functional teams, managing complex technology stacks, and delivering measurable ROI through innovative solutions. Strong background in change management, stakeholder engagement, and agile project delivery.Core Competencies: • Enterprise Systems Architecture & Integration • Revenue Operations & Go-To-Market Strategy • Business Process Optimization & Automation • Team Leadership & Cross-Functional Collaboration • Vendor Management & Contract Negotiation • Data Analytics & Business Intelligence • Customer Success & Retention Strategies • Agile Project Management & Scrum Methodology
Experience
Director, Enterprise Systems
Jan 2023 — Present · San Francisco, CA, US
Led enterprise-wide digital transformation initiatives, optimizing go-to-market technology stack to drive scalable growth and operational efficiency.Key Achievements:• Cost Optimization: Reduced operational expenses by $600K+ annually through strategic vendor consolidation and contract renegotiation while expanding feature functionality• Revenue Growth: Accelerated customer acquisition through data-driven marketing automation and sales enablement tools, resulting in measurable revenue impact•Team Leadership: Built and managed high-performing cross-functional team of Business Analysts, Developers, and System Administrators using Agile methodologies•System Integration: Unified Salesforce as single source of truth for all customer data, improving data accuracy and sales efficiency•Enterprise Implementation: Led multi-year rollout of CPQ, NetSuite ERP, Zone Billing, and Ironclad CLM solutions•Customer Intelligence: Developed custom applications and integrations to analyze customer buying patterns, enabling targeted marketing campaigns and new sales strategies
Education
University of San Francisco
Masters of Science, Information Systems
2007 — 2009
Mills College
BA, Music Theory and History
1998 — 2002
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