Rebecca Pilkington

WORK HISTORY

EDUCATION

SKILLS

ABOUT REBECCA PILKINGTON

As a seasoned Head of Operations, I have extensive experience driving operational and customer excellence and process improvement within a variety of industries. With a proven track record of leading high-performing teams, I excel in developing and implementing innovative strategies that maximise efficiency and drive profitability. Through my effective leadership and keen understanding of organisational functions, I am able to streamline processes, optimise resources, and enhance overall business performance. My strong communication skills and ability to forge collaborative relationships with key stakeholders enable me to consistently deliver exceptional results. I am passionate about developing and coaching talent, and I thrive on leveraging my skills to drive growth and success for my organisation.Some of my core competencies are: Contract Negotiation Leadership Development New Business Development Business Process Improvement Performance Management Stakeholder Management Customer Service Change Management Relationship Management Business Strategy Development Lean Six Sigma Strategic Planning & Execution My proven expertise lies in developing and delivering innovative business solutions along with enhancing customer experience and journeys with commercial business benefits. I have demonstrated the ability to establish root causes and articulate paths for business process improvement. I am skilled in delivering successful transformation by ensuring our people understand the need for change to happen. I excel at delivering performance excellence through the empowerment of teams and individuals. I am Lean Six Sigma qualified with on-the-job experience in implementing process improvement within a B2B and B2C environmentsPlease feel free to contact me by EMAIL with any questions or comments about my work. I’m always interested in making new professional acquaintances!