Rebecca Minor

About Rebecca Minor

I’m a Sr. Client Success Manager at Alkami Technology, a leading provider of cloud-based digital banking solutions. With over two decades of combined experience in banking and fintech, I partner with financial institutions to modernize their digital strategies and achieve critical business outcomes.My passion lies in fostering deep client engagement and driving measurable success at every stage of the relationship. I specialize in building trusted partnerships by actively listening, aligning solutions to strategic goals, and ensuring clients feel supported, heard, and empowered. Through proactive outreach, consistent communication, and a focus on outcomes, I help clients realize the full value of their investment, strengthening adoption, satisfaction, and long-term retention. I thrive on turning feedback into action, navigating challenges with transparency, and creating success stories that fuel advocacy and growth. For me, client success isn’t a department - it’s a mindset.

Experience

1. Sr Client Success Manager

   Alkami Technology

   Mar 2024 — Present

Education

• Cardinal Stritch University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

Skills

• Microsoft Excel
• Strategic Planning
• Program Management
• Sql
• Account Management
• Due Diligence
• Problem Solving
• Leadership
• New Business Opportunities
• Business Loans
• Process Improvement
• Project Management
• Business Analysis
• Banking Technologies
• Microsoft Office
• Sales
• Customer Service
• Banking
• Finance