Rebecca M. Sinatra

About Rebecca M. Sinatra

Highly motivated, adaptable, and creative Account | Organizational | Sales Management professional with an eye for process development and opportunities to support the team and clients being served. Eager to innovate and proud to drive exceptional performance, leadership, and assertive business | sales principles and practices are consistent features of daily work. Focused on top notch performance, strong conceptual abilities, and an eye for detail, consultative work/ sales are powered by commitment to projects and client service. Always willing to go the extra mile, provide mentorship and feedback, and offer counsel for betterment of outcomes. Valued as a contributor of ideas and an exceptional concept to production partner capable of implementing new initiatives and working closely with a variety of teams while employing outstanding communication and collaborative skills. EXPERTISE• Strategic Project | Account Planning• Sales | Fundraising• Business Operations & Development• New Business Development• Team Management• Creating and Maintaining Business and Partner Alliances• Management | Leadership• Training | Mentoring• Social Media | Email Management• Business IntelligenceSKILLS• Networking• Client and Vendor Relations• Employee/Team Development• Presenting• Critical Thinking• Consultation• Problem Solving / Analytics\\Conflict Resolution• Change Management• Task Delegation• Major Event / Conference PlanningACHIEVEMENTS | SPEAKING• Establishing and Merging Baldwin Wallace Women’s Group | Baldwin Wallace University.• Orchestrating the renewal of the Annual Baldwin Wallace Homecoming Festival in 2021 after the pandemic | stepping into my current role as Senior Director of Engagement.• Merging the alumni engagement and annual giving team at Baldwin Wallace to become the engagement team. This was a case study in change management.• Leadership with the YNPN Cleveland Board (Young Nonprofit Professionals Network).• Speaking: Session on Leadership Annual Giving at the annual ICAA (Independent College Advancement Association) conference in 2019.• Speaking: Events & Meetings for YNPN Cleveland 20••••18 | Baldwin Wallace 2015-present.TECHNICALMicrosoft Office: Word, Excel, Outlook, PowerPoint, SharePoint HRIS Software: ADPCommunication: Google Chat, Microsoft TeamsWeb: WordPress | Web Content WritingCampaigns: Email, Social Media, Virtual Events, Software: Raiser’s Edge CRM: Blackbaud, NetCommunity; Applications on MAC & PC: Microsoft: Teams and Outlook. Google Applications; Survey Monkey; Zoom; Formsite.

Experience

1. Education & Institutional Account Manager

   Glowforge

   Mar 2023 — Present · Seattle, WA, US

   Manages a pipeline of educational and business institutions across the East & Central Southern regions of the US. including but not limited to schools, libraries, nonprofits, government agencies, museums, summer camps, corporations and small business owners-Manages the full sales cycle including cold outreach, conducting demos and closing deals from and maintains relationships through consistent and clear communication with new and existing customers guiding them through the sales process while providing expertise to ensure customers are getting the best product to fit their unique needs-Provides personalized product demos and training sessions, ensuring customers are equipped to integrate Glowforge technology into their classrooms, labs and offices-Develops and executes sales strategies tailored to the regional education market-Works closely with support teams to ensure a seamless customer experience from initial contact to post-sale support-Monitors sales performance, track key metrics including KPIs to consistently meet and exceed targets through a combination of relationship-building and consultative selling-Remains flexible and eager to take on new business opportunities and pipeline growth-Provides regular feedback and analysis of market trends and opportunities to leadership.

Education

• Baldwin Wallace University

  Bachelor's Degree, Studio Art, Spanish

  2008 — 2012

• Baldwin Wallace University

  Master of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies

  2016 — 2020