Rebecca Chou

About Rebecca Chou

As a human resources business partner and consulting professional, my success is in the full-scope of human resources management with Fortune 500 corporations. I have extensive expertise in executing operational strategies, partnering with senior leadership teams to analyze business needs, and owning business objectives that achieve commercial success. My background demonstrates a history of serving as a critical advisor and growth partner, presenting solutions to challenges in the areas of performance, strategy, change management, best practices, policy, and emerging trends globally. During my leadership tenure, I have shown a capacity for identifying ongoing opportunities, making connections and solving problems creatively, providing proactive leadership, and overcoming obstacles related to talent management, pipeline development, employee relations, culture change, organizational development, and operations across an ever-changing global landscape. & Critical contributor in creating a culture focused on a more engaged workforce. Built an expansive network that supported international talent development and management in innovation, technology, and quality (ITQ). Steered team that saved millions for GMI and Procter & Gamble spanning multiple companies, categories, and mediums. Growth partner, thought leader, & coach to P&G’s leadership to maximize performance and increase organizational capacity. I have been described as “an innovator, thought leader, and catalyst” capable of motivating others to excel. Executive leadership characterizes me as “a strategic partner who quickly identifies gaps, improves policies, processes, and systems, and designs pioneering programs, that meet business challenges and priorities.” Partnership & Strategic Alliances Change Agent Relationship Building Coach, Mentor, & Trainer Consensus Building Cross-Functional Team Leadership Cultural Diversity Development Employee Engagement Growth Partner HR Policy, Process, & Systems HR Solutions Development Leadership Collaboration Opportunity Identification Organizational Design & Development Strategic Planning Talent Pipeline Development Eager to share my expertise in leading global organizations to achieve strategic results, you can contact me at r••••••••@gmail.com.

Experience

1. HR Business Partner, Director, Mountain Division

   Vail Resorts

   Jul 2022 — Present

   SCOPE:Hired as a trusted strategist and partner to senior leadership. Devise systems and processes focused on positive change, and steer the transformation of the largest region of the largest ski and luxury entertainment provider in the world. Establish complex HR strategies and implement innovative HR solutions aligned with Vail Resorts’ objectives. ORGANIZATIONAL IMPACT: Remotely led a cross-functional team of 10 managers and leaders in executing HR strategies that evolved the operation and enhanced the employee experience. Established organizational strategies that supported and advanced Vail Resorts’ growth from 4 to 42 resorts in 10 years, including acquisitions and acquisitions work during the COVID-19 pandemic. Redesigned the employee experience and employee engagement. Paved the way for significant change in the resort culture. Innovated strategies that engaged stakeholders, embraced communication, diversity, and inclusion, provided training and support, encouraged accountability and recognition. Executed a complex process that resulted in successfully negotiating the first-in-the-world lift maintenance union contract and renegotiating a 3-patrol agreement. Operated for 2 years fully staffed and increased business revenue and employee return rates; devised strategies to meet business needs and grow from 5K employees to 50K seasonally. Rearchitected the entire employment cycle; successfully transformed hiring, onboarding, housing, scheduling, and offboarding processes. Impacted the longevity and success of the organization and built bench strength by engaging in leadership development and team building. Established and executed an enterprise staffing and succession planning structure that positively impacted senior leadership pipeline and advancement. Drove an HR integration that advanced and supported the organization’s global expansion, including Crans-Montana in Switzerland.

Education

• Michigan State University

  Studies toward Bachelor of Arts

• University of Cincinnati

  Bachelor of Arts (BA)