Rebecca Levy
Client Success Partner | Project Manager | Community Leader
- Role
- Senior Client Service Associate at Public Consulting Group
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Rebecca Levy
As an Client Engagement Associate at PCG, I provide efficient and compassionate customer…
Experience
Senior Client Service Associate
Jan 2023 — Present
Support customer service and operations for clients by serving as the frontline for customer inquiries prioritizing and resolving issues through Zendesk and email.Provide reference material for end-users by writing and maintaining documentation; providing support; and training to all users.Report any system issues with clear documentation, and test fixes to ensure resolution.Create and organize communications to be sent to all 119 clients.
Education
Beth Tfiloh Dahan Community Day School
High School
2009 — 2013
University of Maryland
Bachelor’s Degree, Early Childhood Education/Early Childhood Special Education
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