Rebecca L. Faust
Vice President of Member Services & Operations @National Turkey Federation
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WORK HISTORY
Vice President of Member Services & Operations @National Turkey Federation
Washington, DC, US
EDUCATION
Murray State University
Bachelor's of Science, Agriculture, General
ABOUT REBECCA L. FAUST
As a passionate Member Service Officer, I develop and implement an effective membership acquisition and renewal program through direct mail, online, and partnership promotional efforts. I track program metrics such as conversion rates that measure the effectiveness of each promotion and return on investment and work cooperatively with the membership services team to ensure membership fulfillment materials are delivered efficiently. Furthermore, I serves as a communication bridge with event fundraising staff to be knowledgeable of field operations policies, practices, opportunities, and challenges, especially related to membership acquisition and renewal activities and I am dedicated to increasing profits and improving company reputation through innovative customer and member service solutions.Operational Records Review // Shipping and Receiving Oversight // Advertising Campaigns // Performance Evaluations // Decision Making // Networking Events // Sales Projections // Product and Service Promotion // Customer Service // Interdepartmental Collaboration // Staff Training and Development // Operating Procedures and Policies
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