Rebecca Joo
Customer Success | Revenue & Growth | Digital Marketing | Travel Tech | SaaS
- Role
- Customer Success Manager at Triptease
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Rebecca Joo
With a foundation in hospitality, I’ve focused on fostering exceptional customer experiences, streamlining strategy and operations, and embedding empathy into customer engagement. Leveraging OKRs, I drive measurable growth and use customer feedback to fuel innovation and improvement.As a Team Lead, I’ve developed CSMs, optimized processes, and championed cross-functional collaboration, driving retention, satisfaction, and product evolution.Outside of work, I stay active with workouts, explore new travel destinations, and seek out the best local eats. Let’s connect—I’m always happy to share insights and collaborate!
Experience
Customer Success Manager
Dec 2024 — Present
Education
Florida State University
Bachelor of Science (BS)
Skills
- Event Planning
- Employee Training
- Social Media
- Time Management
- Hospitality Management
- Customer Service
- Microsoft Powerpoint
- Social Media Marketing
- Research
- Microsoft Office
- Marketing
- Microsoft Excel
- Microsoft Word
- Event Management
- Hospitality Industry
- Recruiting
- Brand Implementation
- Public Speaking
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.