Rebecca John
Technical Product Manager - Frontline Operations @Whitbread
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WORK HISTORY
Technical Product Manager - Frontline Operations @Whitbread
EDUCATION
Birmingham City University
LLB Honours, Law & American Law
SKILLS
ABOUT REBECCA JOHN
Experienced Business Change Leader. Accountable for IT Business Change across Whitbreads IT transformation Change Management Experience:* SAS, CRM, Workforce Management, 365 & PMS system implementations.* International merger & acquisition * Implementation of Business Change framework & methodology across IT * Waterfall, Wagile & Agile Programmes * Process & business transformation * Managing & partnering with third party suppliers & SI partners * Building effective change networks I am a people focused leader with a passion for developing & coaching my team of change professionals to lead Whitbread\'s biggest IT tech transformation. Commercial & contact centre leadership background with extensive people management experience
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