Rebecca Jack
Clinical Operations Advisor @Aviva
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WORK HISTORY
Clinical Operations Advisor @Aviva
EDUCATION
University of Brighton
Bachelor of Science (B.S.)
Canterbury Christ Church University
Diploma in Adult Nursing
ABOUT REBECCA JACK
At Bupa Global, as a Clinical Case Manager with over three years of experience, the focus is on improving patient management quality, ensuring satisfaction, and achieving cost-efficient outcomes. Collaborating with multidisciplinary teams and external stakeholders, responsibilities include managing complex cases, overseeing emergency evacuations, and conducting evidence-based risk assessments. Contributions extend to claims compliance with KPIs and FCA standards while meeting business savings objectives. With a foundation in nursing and a commitment to patient advocacy, skills include stakeholder collaboration, training new team members, and promoting evidence-based practices. The role is driven by a passion for optimizing care standards, supporting patients through challenging circumstances, and enhancing organizational processes to deliver exceptional service.
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