Rebecca Hoyer

Personal Banker @Bank of America

Consistently in the Top 10 in the region for sales every quarter; Total value 144% to goal• 10 weekly partner referrals to Small Business Specialist, Mortgage Specialist, and FSA• 50 outbound sales calls weekly resulting in sales for small business and consumer clients• Prospected outside of the banking center for additional sales• Maximized on each customer interaction to deepen the relationship resulting in additional sales of three credit card applications, two accounts, large deposit value and three referrals per day.• Provided exceptional customer service; 115% to goal from value created with Delight and Professional Treatment• Stay in compliance with Policy and Procedure; 130% BCCR Blend at end of quarter• Plan and forecast sales budget and goals• Ended in Exceeds on my quarterly performance review