Rebecca Drayer

Account Administrative Representative @ Kaiser Permanente

Role: Account Administrative Representative at Kaiser Permanente
Location: San Diego, CA, US
LinkedIn followers: 500 followers

Healthcare & Human ServicesView LinkedIn profile

About Rebecca Drayer

With over 15 years of experience in administrative and customer service roles, I am…

Experience

Account Administrative Representative
Kaiser Permanente
Aug 2022 — Present · San Diego, CA, US
Identifying, researching & reconciling billing payments amounts to ensure accurate eligibility determination, payment, revenue & membership records.*Setting up & maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments & terminations.*Supporting eligibility inquiries.*Facilitating communications across all lines of business & w/ other Kaiser Permanente departments.*Collecting & monitoring productivity & customer srv quality measures.*Participating team-based projects & contributing to customer srv & operations improvements initiatives.*Participating in purchasers performance evaluations & performance target setting activities.*Perform other duties as they are assigned.

Contact information

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Work email
•••••@kp.org
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•••••@•••••.com
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Current company

Kaiser Permanente

Hospitals and Health Care · 139K employees · Founded 1945 · Oakland, California, United States

At the heart of health care, you’ll find Kaiser Permanente. As the nation’s leading not-for-profit, integrated health plan, we make a difference in the lives of members, patients, and communities across the country. With 39 hospitals and more than 734 locations in eight states and the District of Columbia, we proudly serve more than 12.7 million members from coast to coast. Whether you choose to join a hospital in the Northwest, a clinic in Southern California, or a medical office in the Mid-Atlantic, we have many opportunities for you to shape the future of care. Our teams are empowered to advance impactful and extraordinary care for all by pioneering health outcomes, encouraging diverse viewpoints, and creating new opportunities for learning and advancement. This covers more than our members and our employees; it also reaches far into our communities. Together, we’re proudly working as one for a healthier today and tomorrow. *Disclaimer: Please do not include any medical, personal, or confidential information in your comments. Comments are encouraged; however, Kaiser Permanente reserves the right to moderate comments on this page as necessary to prevent medical, personal, and confidential information from being posted on this site. In addition, Kaiser Permanente will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to Kaiser Permanente will be removed. Please note that your communications with Kaiser Permanente through this page are informal and are not part of Kaiser Permanente’s formal grievance process for members. To get information about the member grievance process or to submit a grievance, go to http://k-p.li/2aToRTn

kp.org

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