Rebecca Scales

About Rebecca Scales

Operational risk professional performing detection, analysis, and mitigation of operational risks and business continuity. Strong knowledge of Basel II concepts, auditing, and assessment processes. Extensive knowledge of bank products, operations, and accounting controls. Design, develop and manage operational risk, compliance, and controls program. Outstanding ability to manage multiple projects, clients, and business partners efficiently. Produce and deliver effective communicator using charts, graphs, and exhibits.

Experience

1. Operations Strategy Manager

   BHI

   Mar 2025 — Present · New York, NY, US

   Strategic Planning: Work with the COO to develop and execute long-term operational strategies in alignment with company objectives. Lead efforts to identify key areas for operational improvements, cost reduction, and process optimization.· Process Optimization: Analyze and assess existing operational workflows, identify inefficiencies, and implement process improvements to increase productivity and reduce operational costs.· Data-Driven Insights: Utilize data and analytics to support decision-making, track performance, and drive continuous improvement initiatives across various functions.· Project Management: Lead cross-functional teams in the execution of strategic initiatives, ensuring timely delivery, alignment with business goals, and adherence to budgets.· Stakeholder Collaboration: Work closely with senior leadership and department heads to align operations strategies with business priorities and facilitate smooth execution across the organization.· Change Management: Guide and support the organization through transitions related to new processes, technologies, or structures, ensuring minimal disruption and maximum buy-in from stakeholders.· Risk Management: Identify potential operational risks and develop contingency plans to mitigate negative impacts on business performance.· Performance Monitoring: Work with Operations leadership to establish key performance indicators (KPIs) to track the effectiveness of operations strategies and ensure goals are met.· Continuous Improvement: Stay current on industry trends, best practices, and emerging technologies to drive innovation and operational excellence.

Education

• Westchester Community College

  Liberal Arts

• University of Phoenix

  Business Accounting

• Westchester Business Institute

  Computer Networking

Skills

• Sap
• Due Diligence
• Change Management
• Microsoft Office
• Internal Audit
• Financial Risk
• Banking
• Risk Management
• Essbase
• IT Management
• Credit
• Financial Modeling
• Corporate Finance
• Data Mining
• Requirements Analysis
• Leadership
• Mergers & Acquisitions
• Process Improvement
• Credit Risk
• Hyperion Enterprise
• Portfolio Management
• Software Project Management
• Operational Risk
• Financial Services
• Strategic Financial Planning
• Business Analysis
• Program Management
• Vendor Management
• Business Development
• Vba
• Sarbanes-Oxley Act
• Management
• Managerial Finance
• Financial Audits
• Business Intelligence
• Budgets
• Finance
• Internal Controls
• Financial Analysis
• Analysis