Rebecca Decerbo
Customer Support | Technical Support | Account Management | Training & Development | Product Training | Relationship Management | In person and remote management | Customer Satisfaction
- Role
- Director, Customer Support at Inovalon
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Rebecca Decerbo
Solution-oriented and passionate about customer support with a decade of experience in a fast-paced industry with high growth. I have a diverse background in account management, product training and customer support with extensive experience in management supervision. I effectively motivate associates through continual guidance, direction, development, and coaching. I have a proven customer service record of demonstrating the ability to respond quickly and efficiently to a wide variety of issues. Specialties: Customer Support, Technical Support, Account Management, Training & Development, Product Training, Relationship Management, Strategic Relationships, In person and remote management, Customer Satisfaction, Cross-Functional Team Leadership For a full version of my resume, please contact me here or at my personal email address r•••••••@gmail.com
Experience
Director, Customer Support
May 2022 — Present
Education
UCF College of Business
Bachelors, Business Management
2003 — 2008
University of Central Florida
Bachelor of Arts - BA, Business Administration and Management, General
2003 — 2007
South Florida Community College
Associate's
2002 — 2003
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