Rebecca Dande

Experience

1. Senior Business Analyst

   Citi

   May 2020 — Present · Charlotte, NC, US

   Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using MS Visio gathered User and Business requirements through interviews, brainstorming sessions and documentedCreated and Maintained Requirement Traceability matrix (RTM) to map test cases with business requirements throughout the projectWorked with developers and SMEs to create an Operation Maintenance manual according to CMS standards. Constantly reviewed and updated the requirements document (BRS)Conducted JAD sessions to gather requirements from the state SMEs in process of creating Business requirement document (BRD) and system requirement document (SRS)Worked with SMEs and business analyst to create a program determination rules document traced all the requirements in the HP ALMUsed SQL to test various reports and ETL load jobs in development, QA and production environment with advanced MDX using SSAS and TableauCreated Test Matrix for improved test overview, engaged in meetings addressing Enhancement and Modification Request concernsCreated UML models to define Business Rules, served as SME, handled data validation, and tested claims adjudication for Medicare advantage enrollmentUsed and prepared UML models to define Business Rules of the application Contained the role of a Business SME by solving queries from developers and testers of the applicationWorked on project documentation that defines the process requirements required to implement Guiding Care and maintained User Stories, Tasks, Acceptance Criteria, Features in Jira and Agile CraftEnsured all bugs, requirements, mockups and test cases were accurately logged into JIRA to assist developers and the team in creating a sound product based on customer standardsCoordinated accessibility training with Level Access for on/offshore teamsManaged standardization project, devised UAT test plans, pinpointed process gaps, and suggested improvements in design and automation