Rebecca Chettleburgh

About Rebecca Chettleburgh

With over 25 years of experience in operations, I specialize in transforming complexity…

Experience

1. Operations Manager, Growth Enablement - Infrastructure Services

   Insight

   Mar 2022 — Present · Atlanta, GA, US

   Operational support for Dedicated Managed Solutions, Field Services, Infrastructure Services, Managed Solutions and IT Security & Advisory Services-Forecasting Revenue and Gross Profit for the Security Advisory and Infrastructure Advisory Practices, based on current backlog and expected book to bill from the pipeline; Produce Weekly Scorecard; Review actuals for material variances week over week-Project Administration for Security Advisory Projects, including Internal & External Kick-Off Calls, managing the project schedule and P&L (forecasting and reconciling with actuals), time approvals and expense approvals-Microsoft Teams Site Creation and Administration for all Security Advisory Projects, including internal and shared (internal and external members) channels-Auditing to ensure project documentation and deliverables are properly archived after all Security Advisory projects are completed-Supporting Delivery Initiatives, such as Delivery Standardization Project to implement standardized formatting and content into all Security Advisory client-facing deliverables-Manual reporting to break down Security Advisory hours Sold and hours Delivered by the type of service offering, which can be used for headcount and budget planning, as well as to review the portfolio at a more granular level-Program managed the Secureworks GRC project portfolio that was transitioned to Insight March 1, 2022, as Insight continued to deliver ~100 projects on behalf of Secureworks for one year, until all projects were completed and fully transitioned to Insight