Rebecca Chastain
Client Services Leader | B2B SaaS | Customer Relationship Management | Executive Business Operations | Engaging People Leader
- Role
- Head of Customer Success at Compliantrx
- Location
- Charleston County, SC, US
- LinkedIn followers
- 500 followers
About Rebecca Chastain
I have focused my entire career working within customer service driven industries with a continued focus on accomplishing goals through a total understanding of the customer. By maintaining a daily focus on increasing standards, expectations & customer experiences through creative problem solving and overall teamwork, we are able to build scalable teams, maintain employee engagement and customer retention.
Experience
Head of Customer Success
May 2024 — Present
CompliantRx is an innovative AI-based software solution designed to streamline the DME patient intake and resupply process while improving the accuracy and efficiency of medical record review.
Education
College of Charleston
Business Administration, Hospitality & Tourism
1999 — 2003
Skills
- Hospitality
- Hotels
- Budgets
- Catering
- Business Process Improvement
- Management
- Marketing Strategy
- Marketing
- Customer Relationship Management (Crm)
- Customer Satisfaction
- Training
- Microsoft Access
- Relationship Mgmt
- Customer Service
- Contract Negotiation
- Purchasing
- Account Management
- Leadership
- Event Planning
- Social Networking
- Social Media Marketing
- Event Management
- Access
- Budgeting
- Process Improvement Experience
- Social Media
- Implementation Experience
- Salesforce.com
- Sales Management
- Crm
- Sales
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