Rebecca Braunert-Plunkett

Elearning Program Manager @Watts Water Technologies

Boston, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2017 — Present

Elearning Program Manager @Watts Water Technologies

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North Andover, MA, US

Identify, configure, and oversee roll out of new global \"best in class\" eLearning platform (Totara LMS) for internal and external customers- Implement and support highly customized eLearning channels for customers in 20+ countries/9 languages throughout the Americas, Europe, and APMEA in close collaboration with local marketing and sales teams- Build new features and functionality to boost user engagement- Establish training ecosystem through integration of external learning record reporting, marketing automation, and eCommerce platforms- Establish CEU provider program in collaboration with American Society of Plumbing Engineers (ASPE) and create internal vetting progress to ensure quality of offerings- Develop global best practices to improve workflows and processes

EDUCATION

N/A

Rheinische Friedrich-Wilhelms-Universität Bonn

M.A.

1982 — 1989

Rheingymnasium Sinzig

Abitur

SKILLS

Business Process ImprovementTechnical TrainingSoftware DocumentationTotara LmsTraining & DevelopmentProblem SolvingLms Administration (Successfactors)CapmInstructional TechnologyGermanNetworkingAdministrationMcitpMultilingualCustomer ServiceEmployee TrainingMicrosoft CrmSystem AdministrationMicrosoft Certified ProfessionalMicrosoft Certified TechnologyCustomer SatisfactionTrainingSharepointTestingPublic SpeakingTeam BuildingTeamworkStakeholder AnalysisE-LearningLms ImplementationInstructional DesignProcess ImprovementTroubleshootingDisaster Recovery

ABOUT REBECCA BRAUNERT-PLUNKETT

Outside the Box” thinker with a passion for learning and technology.

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