Rebecca Blair

Director, Learning and Development @Health Care Service Corporation

Chicago, IL, US
MOBILE NUMBERS
+13•••••••45

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WORK HISTORY

Mar 2022 — Present

Director, Learning and Development @Health Care Service Corporation

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Chicago, IL, US

In collaboration with HR and business stakeholders, drive learning strategy for Customer Service, Information Technology, and Finance divisions to support Talent Initiatives that align to the enterprise business planLead and provide oversight for strategic learning and change efforts, including supporting enterprise-wide Workday Implementation, and Upskilling/Reskilling projectsIntegrate Generative AI technologies in content development, shortening delivery timelines and reducing budget spendPioneer new approaches to deliver Supervisor University on a compressed timeline, meeting business development needs while closing a gap in early leadership onboardingDevelop internal learning technology roadmap and plan for future platform needs to support the creation of a Skills-Based approach to talent Model agile mindset to identify, map, and solution for transformation efforts, including HR Operating Model and Enterprise Investment Plan

EDUCATION

2014 — 2015

University of Illinois Urbana-Champaign

Master of Education (M.Ed.), Human Resource Development/eLearning

1999 — 2003

Boston University

Bachelor of Science (B.S.), Communication

SKILLS

Performance ManagementHuman ResourcesCustomer ServiceEmployee RelationsManagementOnboardingHiringSuccession PlanningInterviewsLeadership DevelopmentNew Hire OrientationsStore ManagementRecruitingPayrollTraining

ABOUT REBECCA BLAIR

Innovative People Leader; Design Thinker; Problem Solver

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