Rebecca Mancini
ServiceNow Analyst leveraging Data Analysis and Process Improvement skills
- Role
- Servicenow Business and Configuration Analyst at Wabtec Corporation
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Rebecca Mancini
As a ServiceNow Business and Configuration Analyst at Wabtec Corporation, I contribute to process improvement and cross-functional problem solving, leveraging over two years of experience in ServiceNow and data analysis. My work focuses on enhancing operational efficiencies and supporting business configurations to align with organizational goals. Previously, I served as a Cyber Security Analyst at Wabtec, where I built cyber health metrics and visualized vulnerability lifecycle data through Power BI dashboards. With proficiency in tools like ProofPoint, Salesforce, and Tenable, I aim to drive impactful solutions that mitigate risks and enhance security posture across teams.
Experience
Servicenow Business and Configuration Analyst
Apr 2023 — Present · Chicago, IL, US
Education
Robert Morris University - Illinois
Bachelor of Applied Science - BASc, Computer Studies
2019
Grand Valley State University
Bachelor of Science - BS, Criminal Justice
2003
Skills
- Oracle
- Lexisnexis
- Lotus Notes
- Mac Os X
- Management
- Project Management
- Word
- Microsoft Outlook
- Leadership
- Website Administration
- Human Resources
- Technical Writing
- Microsoft Word
- Customer Service
- Vendor Management
- Human Resources Information Systems (Hris)
- Software Documentation
- Expatriate Experience
- Recruiting
- Hris
- Powerpoint
- Microsoft Excel
- Outlook
- Training
- Database Auditing
- Data Entry
- Data Audit
- Excel
- Online Research
- Benefits Administration
- Microsoft Office
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