Rebecca A.

Director, Rcm Centralized Posting & Administrative Services @Dental Care Alliance

Enterprise leader responsible for centralized posting and administrative revenue cycle strategy across ~400 supported practices in 25 states within a $1B+ dental support organization.Oversee payment posting operations supporting approximately $1B in annual revenue, including $450M in insurance reimbursement annually ($37.5M per month). Lead 12 direct leaders and 60+ indirect team members while maintaining executive governance over key revenue-impacting vendor partnerships, including 3rd party collections, patient statements, overseas posting operations, and online patient payment processing.Strategic Impact • Implemented automated insurance payment posting and enterprise wide EFT enrollments, accelerating cash flow, cash application and reducing manual dependency across the platform • Centralized payment posting for remaining 40% of practices, driving standardization and enterprise-level financial visibility • Co-led development and enterprise rollout of a Credit Balance Review application, strengthening compliance governance and reducing revenue leakage risk • Transitioned organization to digital patient statements, generating ~$720k in recurring annual cost savings • Designed and implemented structured early-out and 3rd party collections strategy, increasing collected bad debt from 7% to 19%Partner closely with Finance, FP & A, IT, and Operations to support acquisition integration, scalable infrastructure development, and long-term platform growth.Focused on building disciplined, data-driven revenue cycle infrastructure that enhances cash velocity, strengthens financial controls, and supports enterprise expansion.