Read Walden
Head of Tpa Claims @Venbrook
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WORK HISTORY
Head of Tpa Claims @Venbrook
NJ, US
Responsible for oversight of all TPA claims operations at Venbrook, driving best-in-class claims performance, improving processes, enhancing reporting and analytics, and ensuring exceptional service to clients and carrier partners.
EDUCATION
University of Connecticut
Fine Arts
SKILLS
ABOUT READ WALDEN
I’m a claims executive with specialized expertise in leading end to end property claims operations across personal and commercial lines. In my current role at BH GUARD, I oversee the Property Claims Department, with accountability for catastrophe response strategy, vendor performance management, loss cost control, and cross-functional integration with underwriting, actuarial, finance, and operations teams.Leveraging experience from both the carrier and vendor sides, I focus on optimizing claims workflows, driving process automation, and implementing data informed decision making to improve cycle times, indemnity accuracy, and overall claim outcomes. I approach claims as a strategic function not just a cost center focusing on operational efficiency, customer satisfaction, and long-term profitability.
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