Ramkumar P Sridharan
Head - Global Customer Assist & Implementation
- Role
- Head - Global Customer Assist & Implementation at Resulticks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Ramkumar P Sridharan
Experience: Resulticks Edge Solution Technologies Private Limited.(Aug 2022 to till…
Experience
Head - Global Customer Assist & Implementation
Aug 2022 — Present · Chennai, IN
Education
Manipal Academy of Higher Education
Diploma in Information Technology, Information Technology
1997 — 2007
Sacred Heart College
Bachelor of Science (B.Sc.), Computer Science
Skills
- Crm
- Itil
- Outsourcing
- Operations Management
- Transition Management
- Program Management
- Vendor Management
- Technical Staff Ma
- Cost Management
- Service Delivery
- Technical Support
- Business Analysis
- Pmp
- Service Management
- Training
- Requirements Analysis
- Recruiting
- Pre-Sales
- Routers
- Quality Management
- IT Solutions
- IT Transformation
- Bpo
- Data Center
- Business Process
- Team Management
- Resource Management
- Sla
- Customer Service
- IT Service Management
- Strategic Planning
- Incident Management
- Management
- Customer Relationship Management (Crm)
- Project Management
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